Shipping Policy
This Shipping & Delivery Policy applies to orders placed through Less Worries.
SHIPPING RATES
Shipping costs are based on the delivery destination and order value. The applicable shipping rate is displayed at checkout before the order is completed.
SWEDEN
Free shipping on orders over 800 SEK
Orders below 800 SEK: 49 SEK
NORWAY
Free shipping on orders over 2,000 NOK
Orders below 2,000 NOK: 100 NOK
DENMARK, FINLAND & OTHER EU COUNTRIES
Free shipping on orders over €200
Orders below €200: €15
Any shipping thresholds apply to the order value after discounts and before shipping fees, unless otherwise stated at checkout.
DELIVERY
Orders are shipped with Bring, DHL or another available delivery partner depending on destination and selected delivery method.
Our estimated delivery time is 2–4 business days from dispatch. Delivery times are estimates and may vary depending on destination, carrier, customs processing, public holidays and other circumstances outside our control.
During launches, sales and other periods of high demand, processing and delivery may take longer than usual.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.
DELIVERY INFORMATION
The customer is responsible for providing complete and accurate delivery information when placing an order.
If an order cannot be delivered due to incorrect or incomplete information, failure to collect the shipment, or circumstances attributable to the recipient, additional shipping or handling costs may apply where permitted by law.
If you notice an error in your delivery information, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or dispatched.
DELAYED OR LOST SHIPMENTS
If your order has not arrived within the expected delivery period, please check your tracking information and contact us if you need assistance.
A delayed shipment does not automatically mean that the shipment is lost. Where applicable, we will assist with an investigation through the relevant carrier.
Nothing in this policy limits any rights you may have under applicable consumer protection law.
DAMAGED DELIVERIES
If your order arrives damaged, please contact us as soon as possible and include your order number together with photographs of the packaging and damaged item where possible.
Damage caused during transport will be handled in accordance with applicable consumer protection law and is separate from a standard return.
CUSTOMS, DUTIES & TAXES
Orders delivered outside the EU may be subject to customs duties, import taxes and other local fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product or shipping price and are the responsibility of the customer.
Customs procedures may also affect delivery times.
RETURNS
Returns are accepted within 14 days of receiving your order, subject to our Returns & Refunds Policy.
The following return fees apply to standard returns:
SWEDEN: 50 SEK
NORWAY: 100 NOK
DENMARK, FINLAND & OTHER EU COUNTRIES: €15
Return fees do not affect your statutory rights in relation to faulty, damaged or incorrectly delivered products.
For complete information about eligibility, return instructions, refunds and your right of withdrawal, please see our Returns & Refunds Policy.
CHANGES TO THIS POLICY
We may update this Shipping & Delivery Policy from time to time. The policy and shipping terms applicable to your order are those presented at the time your order is placed, subject to applicable law.
CONTACT
If you have any questions regarding shipping or delivery, please contact Less Worries through the contact details provided on our website.